Interruptions notices

Unplanned Interruptions: (1) 22 June 2021 – Crowthorne …Read more (2) 24 June 2021 – Selby…Read more (3) 23 June 2021 – Thulani block 1 to block 2…Read more Planned Interruptions: (1) 30 June 2021 – Crown gardens, Robertsham, Winchester Hills and Ridgeway…Read more    

Hursthill Water Supply Challenges

Download Media Statement - Joint_Media_StatementJoint_9_June_2021 Hursthill Water Supply Challenges Pursuant to the reported interventions by both Rand Water and Johannesburg Water to mitigate water supply challenges in Hurst Hill and surrounding areas,...

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Drought Interventions

Drought Interventions

COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS

COJ WATER POLICY AND REGISTERING FOR THE EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS It is the trend across our country’s metros to no longer provide free basic water to all residents, but only to registered indigent residents, which...

Guide to view your municipal statement online

Guide to view your municipal statement online

Credit Control Process

Credit Control Process

Logging a query is not equal to non payment of municipal services

LOGGING A QUERY IS NOT EQUAL TO NON-PAYMENT OF MUNICIPAL SERVICES

Everything you need to know about DISCONNECTIONS

Everything you need to know about DISCONNECTIONS

All you need to know about Youtube CUSTOMER INFORMATION DEPOSITS when opening your municipal account

All you need to know about Youtube CUSTOMER INFORMATION DEPOSITS when opening your municipal account

PHYSICAL ADDRESS
17 Harrison Street
Marshalltown
Johannesburg
2107

CONTACTS
Reception –
+27 (0)11 688 1400
Call Centre –
+27 (0)11 375 5555 / +27 (0)86 056 2874
SMS Line –
+27 (0)76 333 5052
Email –
customer@jwater.co.za
Tip-offs Anonymous –
0800 002 587

STAKEHOLDERS
CoJ
Rand Water
DWS
Water Research Commission
SALGA

SOUTH AFRICA CORONAVIRUS  NEWS AND INFORMATION
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