Interruptions notices

Prepayment System…Read more Ratepayers…Read more Planned Interruptions: (1) 26 May 2020 – Norwood…Read more (2) 28 May 2020 – Summerset witpoort 406-jr…Read more (3) 02 June 2020 – Witpoortjie Estate…Read more    

Prepayment System

Water Interruptions    Please note, customers in Riverside View and Cosmo City currently using pre-paid tags will not be able to buy water due to the system crashing down.Our IT team is currently working on the new server which we expect to be...

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We are at your service during the covid-19 lockdown   

#Covid-19 Testing station in your region (click to view)

#Covid-19 Testing Stations    Testing Station at Region A (click) Testing Station at Region B (click) Testing Station at Region C (click) Testing Station at Region D (click) Testing Station at Region E (click) Testing Station at Region F (click)...

Residents are encouraged to continue logging calls using the channels listed (Click)

Residents are encouraged to continue logging calls using the channels listed below:  Twitter:                     @JHBWater Facebook:                  Johannesburg Water 24 hour Hotline:      011 688 1699/ 086 056 2874 SMS line:                    076 333 5052 Email: ...

Drought Interventions

Drought Interventions

COJ EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS

COJ WATER POLICY AND REGISTERING FOR THE EXPANDED SOCIAL PACKAGE FOR CUSTOMERS WITH PREPAID WATER METERS It is the trend across our country’s metros to no longer provide free basic water to all residents, but only to registered indigent residents, which...

Guide to view your municipal statement online

Guide to view your municipal statement online

Credit Control Process

Credit Control Process

Logging a query is not equal to non payment of municipal services

LOGGING A QUERY IS NOT EQUAL TO NON-PAYMENT OF MUNICIPAL SERVICES

Everything you need to know about DISCONNECTIONS

Everything you need to know about DISCONNECTIONS

PHYSICAL ADDRESS
17 Harrison Street
Marshalltown
Johannesburg
2107

CONTACTS
Reception –
+27 (0)11 688 1400
Call Centre –
+27 (0)11 375 5555
SMS Line –
+27 (0)76 333 5052
Email –
customer@jwater.co.za
Tip-offs Anonymous –
0800 002 587