Media Statement
12 March 2020
No water shedding in Johannesburg Water

Johannesburg Water has noted a WhatsApp message purported to be from the City of Johannesburg warning residents about daily water cuts. Residents of the City of Johannesburg are advised that Johannesburg Water has not issued any notices of water rationing /water cuts.

The Entity is attending to planned, unplanned and emergencies water and sewer challenges daily, and customers are urged to report any water or sewer problems through the Call Centre 011 375 5555 /Email [email protected] / SMS 076 333 5052 and check on the website.

All our water repairs in the City are published on our social media pages Twitter and Facebook and through short message system (SMS) to affected residents. We plead with residents to use our customer service channels to verify messages that look unusual before sharing and cause unnecessary panic. Residents are also reminded that level 1 water restrictions are still in place in the City of Johannesburg.

Media enquiries:

Mr Isaac Dhludhlu
Communications Manager
011 688 1577
072 638 5346
[email protected]