unplanned 18 september

Water Interruptions

 

 

Unplanned interruptions

  1. Bryanston

Please note that there will be an emergency shutdown on the 18th September 2020 in Bryanston. Estimated time from 10:00 – 16:00.

Affected streets:

  • Old Kilcullen Road
  • Kultealy Road
  • Tramore Road
  • Tralee Road
  1. Ferndale: Please note that we are isolating in Ferndale due to leak at Multichoice.  We will close water to repair the leak, the whole area will be affected
  1. Douglasdale: There are another two burst pipes at 23 kestrel and 7 Cikes place. The team has been dispatched

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: https://www.johannesburgwater.co.za/

WARD 120 WATER SUPPLY CHALLENGES UPDATE

WARD 120 WATER SUPPLY CHALLENGES UPDATE

132 WARD 120 WATER SUPPLY CHALLENGES UPDATE

 

 

18 September 2020 
WARD 120 WATER SUPPLY CHALLENGES UPDATE
Johannesburg Water and City of Johannesburg officials held a meeting with Community leaders of Ward 120 at Region G offices with the sole aim of providing an update on water challenges being experienced in the area due to high demand. The meeting also provided progress on the construction of the new reservoir that will supplement the current one to find a lasting solution to the water challenges.

The Entity has committed to improving channels of communication, updates about water challenges and mitigation factors thereof, thus include notifications to residents before shutting down of reservoir due to high water demand, erratic electricity supply or any related water challenges.

The shutting down of Lenasia Hospital Hill reservoir between 21h00 and 4h00am will remain in place until construction of the new reservoir is completed, handed over and operational. A contractor has been appointed for the construction of 15 megalitres (Ml) reservoir in Lenasia that will relieve pressure on the Lenasia Hospital Hill reservoir and thereby boosting the water supply.

The project team is finalising the identification and appointment of Small Medium Micro Enterprises (SMMEs), and the construction project will commence thereafter.  The reservoir is expected to be completed by the end of September 2021 if no delays are experienced during the project implementation stage.

Furthermore, two more contractors have been appointed for the construction of the pipeline and are expected to commence with work in September and October 2020 respectively with completion dates being April 2021 if no delays are experienced during the project implementation stage.

 Johannesburg Water will continue with the maintenance of burst pipe repairs, leak repairs, active leak detection and valve maintenance, and community members are encouraged to report any leaks through formal platforms to minimize impact and improve turnaround times.

The City is working to stop the escalation of land invasion in the Region as it poses a bigger threat to water and sanitation system even after construction projects are completed, the land invasion at Univerle (Phumla Mqashi) and Waterworks alone contribute to over 1.3 megalitres per day of unaccounted for water, which add the strain to already struggling reservoirs.

Ends

For media enquiries:
Isaac Dhludhlu
Manager: Marketing and Communications
Tel: 011 688 1577
Email: Isaac.dhludhlu@jwater.co.za

Joburg hosts Open Days to help customers resolve long outstanding queries

Joburg hosts Open Days to help customers resolve long outstanding queries

WARD 120 WATER SUPPLY CHALLENGES UPDATE

Johannesburg residents urged to use water sparingly

Johannesburg residents urged to use water sparingly

Media statement
16 September 2020
Johannesburg residents urged to use water sparingly

 

As the country embraces the beginning of the spring season which leads to hot summer days, residents of the City of Johannesburg are reminded that level-1 water restrictions are still in full force. It is critical now more than ever to use water sparingly, water conservation remains a strong priority in Johannesburg to ensure a continuous sustainable water supply and to  avoid putting strain on  reservoirs due to high water demand outstripping supply.

This week, the Integrated Vaal River System (IVRS) dropped from 60.4% last week to 59.7% this week. During the comparative period last year, it was higher and steady at 65.7% (Info as at 7 September 2020).  In an effort to curtail water usage during this critical time, the Department of Water and Sanitation in Gauteng calls on consumers to limit their usage per household.

The Vaal dam is below 40% and this a call for action and a reminder to all residents that as the City of Johannesburg, we rely on supply from other Provinces that feed into the Vaal Dam system in order for us to have water in our taps,  and thus  should always be mindful of the amount of water we use daily as our reservoirs have already started to show signs of distress due to demand.

Under level-1 water restrictions: watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore and residents are not allowed to wash paved areas and driveways using hose pipes

Water Saving Tips:

  • Do not leave taps dripping
  • Wash your car on the grass, this will water your lawn at the same time.
  • Shorten your showering time
  • Use a glass of water to rinse when brushing your teeth.
  • Take shallow baths and avoid filling your bath to a depth greater than 100mm
  • Re-use grey water to water your garden or pot plants.

Residents are also urged to continue to report all burst pipes, leaking water meters, open hydrants to:

Johannesburg Water is committed to providing sustainable water and water restrictions will be enforced by fines to consumers who contravened the Water Services By-law and consumers are urged to report non-compliance to the JMPD 24/7 hotline on 011 758 9650.

Ends

For media enquiries:
Mr Isaac Dhludhlu
Manager: Marketing and Communications
T: +27 (0) 11 688 1577
E: Isaac.dhludhlu@jwater.co.za

Naturena/Comptonville

Water Interruptions

 

 

Naturena/Comptonville

UPDATE: 16H00pm

Kindly note that the team just completed repairs, and will be restoring water supply immediately. Allow for some time to get the system to recharge.

 

18H00am

Kindly note that we have a burst on a 400mm pipe in Naturena/Comptonville at corner Main & Ino streets, that requires immediate repairs.
The team will be isolating today Tuesday, 15 September 2020 for repairs.
Work will commence at 08h00 until 18h00.
Areas affected include:

  • The whole of Naturena/Comptonville
  • Devland (AIB/Coke & Sir Juice)
  • Freedom Park

Tanks have been arranged to roam the affected areas.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: https://www.johannesburgwater.co.za/