Johannesburg Water response to alleged water quality challenges in Kliptown

Johannesburg Water response to alleged water quality challenges in Kliptown

Media statement: no embargo

15 December 2021

Johannesburg Water response to alleged water quality challenges in Kliptown

The City of Johannesburg Environmental Health Department escalated a complaint on 02 December 2021 relating to traces of mercury in drinking water at property 625 Beacon Road, Kliptown, Soweto. This issue which led to misinformation and misconception of water quality in the City of Johannesburg, and particularly that area indicated that the quality of water started to degrade after Rand Water restrictions conducted between 15 to 17 November 2021 and customers displayed symptoms such as diarrhea, stomach, cramps and skin rash due to traces mercury in drinking water.

Investigations were conducted by Johannesburg Water Scientific Services Department on 3 December 2021, and samples were taken thereof. Inclusive of water quality, samples taken were those of the affected property including neighboring reticulation network.

Four (4) different sample points were used in order to determine the magnitude of alleged compromised water quality.

The four sample points used for testing water quality are:
i. Power Park (inlet point)
ii. Power Park (outlet point)
iii. Street hydrant (Cnr. Turf/Boundary Rd)
iv. 625 Beacon Rd, Kliptown (Garden tap)

Johannesburg Water would like to confirm that the laboratory test results of all four-sample points did not detect mercury as samples were found to be compliant with drinking water standards as per SANS 241 (2015). The entity prides itself with providing residents with good quality drinking water with the monthly water quality compliance reports available to the public from our website.

ENDS

Water supply interruption at Forest Hill Tower

Water supply interruption at Forest Hill Tower

Media Statement

12 December 2021

Rand Water, our bulk water supplier, had a power failure affecting both their purification plants yesterday morning. The issue was resolved and Rand Water managed to recover most of their systems without any interruption. However, their Forest Hill reservoirs were running at critical low levels last night negatively impacting our Forest Hill Tower.

Water supply is interrupted in the following areas:

Bellavista Estate
Chrisville
Foresthill
Glenanda
Klipriviersberg Estate S.H.
Lindberg Park
Linmeyer
Robertsham
Turffontein
Turf Club

Gillview
Gillview Ext.1
Haddon
Haddon Ext.1
Kenilworth
Kenilworth Ext.1, 3
Oakdene
Oakdene Ext.1,5,13,14, 15, 16, 19
Rosettenville
Rossettenville Ext
Rosettenville Ext’s.2,3,4,5,6
Southdale Ext.2
The Hill
The Hill Ext’s 1,5,6,7,9,11
Towerby
Towerby Ext’s 1, 2,3,4,5
Towsenview
Towsenview Ext.2
West Turffontein
West Turffontein Ext.2
Winchester Hills Ext 3

We are monitoring the situation and awaiting the Forest Hill reservoir levels to improve from Rand Water to enable us to pump. We have started with arrangements for alternative water supply if the situation does not improve soon.

ENDS

Recovery of Johannesburg Water Systems

Recovery of Johannesburg Water Systems

Media Statement

22 November 2021 @ 10h30

Recovery of Johannesburg Water Systems

Johannesburg Water (JW) would like to thank the residents of the City of Johannesburg for their unwavering patience throughout the Rand Water planned maintenance.

The JW systems that were affected by the planned interruption have recovered and are currently supplying areas at normal capacity. The expected improvements in reservoir levels should continue during the course of today and estimated to be back to normality within the next 48 hours.

The increase in the average flow into the Rand Water Commando system has shown significant improvement and continues assisting in building capacity into the Brixton/ Hursthill/ Crosby reservoirs.

Alternative water supply is focused on the Hursthill supply zone.

Mobile water tankers are providing water in the following areas:

*Newclare
* Westbury
* Claremont
* Coronationville
* Sophiatown
* Westdene

Johannesburg Water urges customers to continue to reduce consumption as much as possible to assist with recovery of the system.

END

Recovery of Johannesburg Water Systems

Recovery of Johannesburg Water Systems

Media Statement

21 November 2021 @ 11h30

Recovery of Johannesburg Water Systems

The Johannesburg Water systems affected by the Rand Water planned interruption have made significant improvement since yesterday and continue to recover. The expected improvements in reservoir levels should continue during the course of today and estimated to be back to normality within the next 72 hours.

Eikenhof System:
The supply from Eikenhof pump station is at full capacity at 1200 Mega litres with uninterrupted increase of 2500 kilolitres per hour into the Commando system. The increased flow continues to assist in building capacity into the Brixton/ Hursthill/ Crosby reservoirs in building capacity into the Brixton/ Hursthill/ Crosby reservoirs.

All other reservoirs and towers that were impacted during the RW outage, have recovered and are supplying areas at normal capacity.

Alternate water supply is focused on the Hursthill supply zone that have been negatively impacted.

Mobile water tankers are providing water in the following areas:
*Newclare
* Westbury
* Claremont
* Coronationville
* Sophiatown
* Westdene

Johannesburg Water urges customers to continue to reduce consumption as much as possible to assist with recovery of the system.

ENDS

Recovery of Johannesburg Water Systems

Recovery of Johannesburg Water Systems

20 November 2021 @ 10h00

Recovery of Johannesburg Water Systems

The Johannesburg Water systems affected by the Rand Water planned interruption have recovered by 80% and we expect a full recovery soon as the system continues to build up capacity.
Pumping from the Rand Water Eikenhof pump station is at full capacity of 1200 Megalitres since midday yesterday. There has been an increase in the average flow of water into the Commando system at 2500 kilolitres per hour. The increased flow will further assist in building capacity into the Brixton/ Hursthill/ Crosby reservoirs.

Reservoirs/ Towers that are stable but at low levels:
* All reservoirs and towers in Soweto area
* The majority of reservoirs and towers in Roodepoort/ Randburg area
* Reservoirs in Lenasia area
* Yeoville reservoir
* Crosby reservoir
* Eagle Nest reservoir

Reservoirs/ Tower at critical levels
Customers in these supply areas have no water or intermittent supply.
*Hursthill reservoirs
* Crown Gardens reservoir and tower

The following systems have noted recovery:

*Johannesburg Water’s Hector Norris pump station continues to operate at an optimal level.

* Corriemoor reservoir was impacted due to reduced supply, however there is improvement noted as the system pressurizes.

* Brixton reservoir is operating at 50% capacity
* Brixton Tower is operating at normal capacity
* Yeoville reservoir is operating at normal capacity
* Aeroton reservoir and tower
* Helderkruin reservoir
* Northcliff reservoir
* Forest Hill tower
* Florida North tower
* South Hills tower
* Linden reservoir and tower
* Waterval tower
* Quellerina tower
* Constantia tower
* Naturena reservoir

Mobile water tankers are providing water in the following areas:

Alternate water supply is focused on the Hursthill and other critical supply zones that have been negatively impacted.
*Newclare
* Westbury
* Claremont
* Coronationville
* Sophiatown
* Westdene

Johannesburg Water urges customers to continue to reduce consumption in order to prevent further strain on the system. Reduced consumption is assisting in the recovery period.

ENDS

Media enquiries:

Rand Water  B 11 Update: Affected Johannesburg Water systems

Rand Water B 11 Update: Affected Johannesburg Water systems

Media Statement

19 November 2021

Rand Water B 11 Update: Affected Johannesburg Water systems

Since the commissioning of the Rand Water (RW) B 11 line, the RW Vereeniging purification works is currently running at full capacity as from yesterday. This has positively impacted on Rand Water’s Zwartkoppies system.

Zwartkoppies System:
The increased capacity into the Rand Water’s Forest Hill reservoir and Johannesburg Water’s Yeoville reservoir, has improved supply into Johannesburg Water’s Eagle Nest and Aeroton reservoirs. The improvement also allowed Johannesburg Water to start pumping into its Forest Hill and South Hills Water Towers. The Crown Gardens reservoir is unfortunately still at a critical level.

Eikenhof System:
This system is running at a reduced capacity of (1000Ml) from early this morning. This however improved to full capacity (1200Ml) from around 10:00. This allows Rand Water to build capacity into their Meredale reservoir as well as into Johannesburg Water’s Commando and Randburg/ Roodepoort systems. Rand Water’s Meredale reservoir is still at critical levels, which impacts the bulk supply into the JW Commando system ( Brixton, Crosby and Hursthill). Until we are able to sustain an average flow at 2500 kl per hour into the Commando system, the full recovery continues to be a challenge. Currently the flow into the Commando system is 1000 kl/hour. At this stage we are recovering the Crosby and Brixton systems. The Brixton tower is normalizing and the reservoir is operating at 50% capacity.

The Linden One Reservoir and Tower, Waterval Tower, Quellerina Tower, Florida North Tower and Constantia towers also still remains empty due to reduced supply from Rand Water Eikenhof system but with the full capacity supply since 10:00 will most likely improve in the later hours of today.

The reservoirs and towers in the Soweto Areas continue to be at a stable but low levels. This system is not severely compromised but is in the process of slow recovery.

Johannesburg Water is providing alternate supply to affected areas where feasible. We urge customers to reduce consumption as the systems gain capacity and recover.

END