06 July 2020
Closure of Johannesburg Water sites
The Johannesburg Water Head office and its adjacent office building, Swiss House which houses the mini call centre as well as the Randburg Depot are closed due to positive Covid-19 cases from employees who work in these buildings.
Johannesburg Water is currently in the process of deep-cleaning the sites and tracing direct contacts of the positive cases.
Customers are requested to make use of the COJ 24-hour customer care line on 086 056 2874 to report issues pertaining to water and sewer infrastructure in the interim.
JW will open the closed sites as soon as it is possible and safe to do so.
We urge all residents to be patient as we navigate the challenge posed by the virus together. Johannesburg Water remains committed in delivering services to the residents of the City of Johannesburg.
Inquiries please contact
Acting Communications Manager
011 688 6672
071 313 6327