Please note that the Hursthill, Brixton and Crosby systems have improved slightly, while not recovering completely at the same time. Johannesburg Water continues to provide alternative supply to affected areas through mobile tanks and water tanks. Customers in high lying areas are mostly affected as well as Rahima Moosa and Helen Joseph hospitals.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: https://www.johannesburgwater.co.za/