Emergency interruptions to your water supply are mainly caused by burst main water pipes and blockages. In case of an emergency interruption, regular updates are posted on our website, Twitter, Facebook and SMS’s are sent out to the affected customers. To view all emergency interruptionswww.johannesburgwater.co.za/unplanned
We endeavor to give our customers an uninterrupted service they deserve. Despite our best intentions, there may be factors that require us to arrange planned interruptions to your water supply service to allow for regular maintenance of our water system or an upgrade of the ageing infrastructure.
We will inform you through our SMS notifications system, website and on Twitter and Facebook, of the expected time and duration of planned interruptions atleast 7 days in advance.
To view all planned interruptions: www.johannesburgwater.co.za/planned
Completed Maintenance / Repairs
The work that was carried out is done on site. The next stage would be restorage of water supply which will happen once the system has charged.
To view all completed interruptions: www.johannesburgwater.co.za/completed