Johannesburg Water Implements Water Demand Levy to All Customers

JOHANNESBURG WATER IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS

Media statement
31 October 2019
JOHANNESBURG WATER IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS

All water prepaid customers across the City of Johannesburg are reminded about the new water demand management levy that has been implemented from 1 July 2019 going forward (according to the Council Approved 2019/20 Tariffs Report),  that there is a standard once-off  monthly fixed charge will be charged when one buys water credit, this is a fixed charge for all City of Johannesburg customers using conventional meters including prepaid customers in the greater Soweto, Riverside View and Cosmo City.

The fixed charge is mandatory and will be charged monthly, meaning customers cannot buy water for less than R25 as they need to cover the monthly fixed charge before they can get sufficient credit to last them for the month, customers are also informed not to buy water in bulk to last them for more than a month as they will automatically accumulate the monthly water fixed charge on their accounts for months they didn’t buy any credit.

Water demand Management Levy for 2019/2020
Monthly charges on all accounts
Per connection per month Levy (R/pm)
Domestic properties 24.88
Non-Domestic properties 219.80

The City is also offering the Expanded Social Package (ESP) to the indigent. The ESP targets vulnerable residents in the city such as the unemployed, youth, people with disabilities, displaced persons and senior citizens. People with different levels of need will qualify for different levels of subsidy according to the City’s measure of affordability. Please visit the nearest CoJ service centre to be assisted. The levy is also applicable to all customers on ESP if they use more than the allocation per month.

City residents are urged to reduce their water consumption patterns as water usage has increased at an alarming rate and this is of serious concern given the recent heat wave we have been experiencing. The entity has begun throttling reservoirs at the rate of 20% to 40% in line with restrictions imposed by Rand Water. We need all hands on deck to ensure that we reduce consumption in order to protect the infrastructure.

Ends

Media enquiries:

Mr Isaac Dhludhlu
Communications Manager
011 688 1577
072 638 5346
[email protected]