Water Interruptions



Please note that the main water pipe supply line to Lenasia High level Reservoir was accidentally hit and as a result water will be closed in order to attend to the burst. Affected areas will be Zakariyya Park, Vlakfontein, Lehae, Lenasia South extension 1 and Hospital Hills. This is the big 450mm diameter pipe and water in the pipeline might take longer before the pipe becomes empty. Residents are therefore urged to keep some water in containers for drinking and other hygiene purposes. Time of completion is not yet established as water is about to be closed and assessment of damages will then commence.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: https://www.johannesburgwater.co.za/