Load shedding impacts on service delivery
18 March 2019
Johannesburg Water (JW) would like to advise residents of the City of Johannesburg to check load shedding schedule for their respective arrears on the Eskom and City Power websites as water supply does get affected by power outages.
In the event of load shedding for the duration of 4 hours and more, pockets of areas will have water shortages or even low pressure because JW uses electricity to pump water from the reservoir into the towers.
Residents are urged to make arrangements by ensuring they have water to last the duration of the outage when they are affected by load shedding. Joburg Water unfortunately does not have enough water tankers to be able to assist as a form of alternative supply because of the size of areas that get affected by load shedding.
Customers are also encouraged to check our social media platforms ( Facebook: Johannesburg Water and Twitter @JHBwater) for regular updates on the status of water levels in the towers and reservoirs. Johannesburg Water is committed to provide a sustainable water and sanitation supply to all residents of the City and level 1 water restrictions are still in place and will be enforced by fines to consumers who contravened the Water Services By-laws. Consumers are urged to report noncompliance to the JMPD 24/7 hotline on 011 758 9650.
Cllr Nico de Jager
MMC: Environment and Infrastructure Services Department
083 899 2127
Mr. Isaac Dhludhlu
011 688 1577
072 638 5346