Media Statements

31 March 2021Media Release Water shortages in the Hursthill and Brixton Area On Monday 29 March 2021, a major power failure impacted the Rand Water Eikenhof system which supplies water to Johannesburg Water Crosby, Brixton, and Hurst Hill reservoirs. This...

27 March 2021 Media Statement Shutdown to affect Midrand Rand Water will undertake urgent repairs on the pipeline that is leaking later today Saturday 27 March2021. The shutdown will start at 18h00 for the duration of 28hrs and will affect greater...

23 March 2021 Media Statement Hursthill reservoir still in recovery mode Johannesburg Water advises residents of the City of Johannesburg that most of the reservoirs that are restricted have recovered except Hursthill reservoirs. The reservoirs are still...

18 March 2021  Media Statement  Water Restrictions in the City of Johannesburg- updated Rand Water has indicated that their distribution network is currently under severe pressure whereby the water demand consistently exceeds the water supply.  The water...

17 March 2021 Media Statement Water Restrictions in the City of Johannesburg Rand Water has indicated that their distribution network is currently under severe pressure whereby the water demand consistently exceeds the water supply.  The water Entity...

03 March 2021Media StatementRand Water Meredale and Waterval reservoirs critically low After the unsuccessful G23/Q2 Shutdown that was carried out over the weekend, Rand Water recommissioned its infrastructure in order to restore water supply. During the...

02 March 2021 Media Statement Rand Water shutdown The Rand Water shutdown which was meant to replace the 800mm main valve and bypass valve on the cross connection of the G23 and Q2 pipelines was not successful. This is due to the faulty main isolating...

Rand Water major water shutdown to affect parts of the City23 February 2021Media StatementRand Water major water shutdown to affect parts of the City Rand Water our bulk water supplier is planning a major shutdown that is expected to last for 30 hours,...

22 February 2021 Media Statement Customer satisfaction survey 2021 Johannesburg Water is conducting its annual Customer Satisfaction Survey from March 2021 in all the regions of the City of Johannesburg.The Customer Satisfaction Survey is carried out for...

15 February 2021 Media Statement Collapsed sewer pipe in Noordwyk Residents of Noordwyk, Country View and Blue Valley are advised that Johannesburg Water is aware of the sewer flowing into the stream as a result of a pipe that has collapsed. This matter...

28 January  2021 Media statement VERIFICATION OF PREPAID METER DATA (STAND BY STAND VERIFICATION) Johannesburg Water is embarking on a prepaid meter data verification exercise in selected townships/suburbs across the City of Johannesburg. The data...

JOHANNESBURG WATER IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS CLICK TO DOWNLOAD STATEMENT>>>JHB North shortages 21 December 2020

05 December 2020 Media Statement EMERGENCY REPAIRS TO PIPELINE Our bulk water supplier Rand Water has scheduled a 33hours emergency shutdown to replace a faulty and leaking valve, this operation will commence today Saturday 5 December from 14h00 to Sunday...

Water Interruptions    30 November 2020 Media Statement Cleaning of Honeydew Reservoir Johannesburg Water would like to inform all receiving their water supply from Honeydew reservoir and that our teams will be cleaning the Honeydew Reservoir...

Water Interruptions    Media Statement 25 November 2020 POWER FAILURE AT TREATMENT PLANT IMPACTED SOME RESERVOIRS Rand Water’s Zuikerbosch Water Treatment Plant experienced a power supply failure, which affected water pumping into some...

Media Statement 23 November 2020 Johannesburg Water launches major sewer unblocking project in Greater Ivory Park  Johannesburg Water Midrand depot has been busy at work targeting twelve hot spot extensions In Greater Ivory Park from November till the end...

  Media Statement   16 November 2020   A technical glitch with the vending system Johannesburg Water delivers water and sanitation services to over 5million residents in the seven regions of the City of Johannesburg. The Entity provides free 6...

12 November 2020  Media Statement  Cleaning of Berea Reservoir Johannesburg Water would like to inform residents of Berea, Hillbrow, and surrounding areas that our teams will be cleaning the Berea Reservoir from 16 -27 November 2020. The cleaning process...

11 November 2020 Media Statement  #Water shortages in Ferndale On Sunday, 8th November 2020, there was a major burst pipe in Pine street, Ferndale affecting water supply in the area. The burst pipe was repaired and restoration of water commenced early...

02 November 2020 Media Statement Hursthill reservoir technical challenges Johannesburg Water Hursthill Reservoir is still battling to fully recover from the power failure that affected our bulk supplier Rand Water which impacted many areas in the South to...

28 October 2020  Media Statement  Fake General Worker and Driver Positions   Johannesburg Water warns the public about a scammer offering job seekers fake General Worker and Driver positions from the entity. The scammer, claiming to be from...

Load shedding affects water supply    22 October 2020Media StatementUPDATE: POWER OUTAGE AFFECTS WATER SUPPLY IN HURSTHILL AREA OF SUPPLY     Some parts of Johannesburg that are getting a feed from our Hursthill reservoir are still undergoing...

Load shedding affects water supply    21 October 2020Media Statement Power outage affects water supply in the South of Johannesburg Rand Water  is experiencing a power outage at their Eikenhof Pump Station  due to a City Power trip at the...

20 October 2020 Media statement VERIFICATION OF PREPAID METER DATA (STAND BY STAND VERIFICATION) Johannesburg Water is embarking on a prepaid meter data verification exercise in selected townships/suburbs across the City of Johannesburg. The data...

14 October 2020 MEDIA STATEMENT REMOVAL OF ILLEGAL WATER CONNECTIONS TO THE JW LENASIA WATER SUPPLY SYSTEM Today, 14 October 2020, Johannesburg Water, SAPS, and JMPD embarked on a joint operation to cut off illegal water connections on the Lenasia water...

132 WARD 120 WATER SUPPLY CHALLENGES UPDATE 18 September 2020  WARD 120 WATER SUPPLY CHALLENGES UPDATE Johannesburg Water and City of Johannesburg officials held a meeting with Community leaders of Ward 120 at Region G offices with the sole aim of...

Click to read or download the>>> MEDIA STATEMENT-Randburg Extended Open Day to deal with all outstanding queries

Johannesburg residents urged to use water sparingly Media statement 16 September 2020 Johannesburg residents urged to use water sparingly As the country embraces the beginning of the spring season which leads to hot summer days, residents of the City of...

FAKE NEWS ON SOCIAL MEDIA CAUSE UNNECESSARY PANIC Media Statement 12 September 2020 FAKE NEWS ON SOCIAL MEDIA CAUSE UNNECESSARY PANIC Johannesburg Water has noted with concern an old statement issued in 2018 that is making the rounds on WhatsApp about a...

Load shedding affects water supply    03 September 2020 Immediate Release Load shedding affects water supply  Johannesburg Water would like to advise residents of the City of Johannesburg to check  load shedding schedule for their respective...

JOHANNESBURG WATER IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS Media statement 1 September 2020 JOHANNESBURG WATER IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS All water prepaid customers across the City of Johannesburg are reminded about the new water...

Joburg Water ladies celebrate Women's Month in style JOHANNESBURG: Working in overalls might seem unglamorous but the ladies employed as plumbers and artisans within Johannesburg Water are determined to change that mindset through their Overalls &...

NEWLANDS HOMESTEAD SEWER UPGDRAE PHASE 2 Johannesburg Water (JW) will be implementing a Sewer Upgrade Project in Newlands Homestead. This is a continuation of the project that was implemented in 2019 in ward 86. The objective of the project is alleviate...

EMERGENCY CLOSURE OF HURST HILL RESERVOIR 1 AND 2 DOWNLOAD THE STATEMENT ON THE BELOW LINK: (Click)>>>Major burst pipe from Stafford to Hurst Hill and Brixton reservoirs

Click to open the statement >>     Covid19 impact on services presser

06  July 2020 Closure of Johannesburg Water sites The Johannesburg Water Head office and its adjacent office building, Swiss House which houses the mini call centre as well as the Randburg Depot are closed due to positive Covid-19 cases from employees who...

 Media statement Recurring pipe bursts in Fourways 19 June 2020 Residents in the Fourways areas are asked to please take note that we are aware of the intermitted water supply problems in the Fourways area, that are caused by recurring pipe bursts on...

29 May 2020 Immediate ReleaseCAUTION ON WATER QUALITY IN SCHOOLS TANKS AND PIPELINES South Africa has been on lockdown for more than two months and water quality deteriorates over a period if not utilized frequently.  It is in this spirit that...

MIDRAND MAJOR OUTAGE 04 May 2020 Johannesburg Water advises residents of Greater Midrand of the emergency major shutdown from tomorrow night Tuesday 05 May 2020 at 22h00  and will last until Wednesday 06 May 2020 at 19h00. This is a necessary repair that...

      15 April 2020 Release immediately   City of Johannesburg introduces web link billing (sms notification) for municipal statements during covid-19 lockdown period     ​The City of Johannesburg is pleased to inform its customers that municipal...

Mayor Makhubo decries abuse of Permits 03 April 2020 The Executive Mayor of the City of Johannesburg, Cllr Geoffrey Makhubo, today, 03 April 2020, joined the Johannesburg Metropolitan Police Department (JMPD) at two road side check operations which were...

Statement of the Executive Mayor of Johannesburg, Cllr. Geoffrey Makhubo, on Day 2 of COVID19 Lockdown Compliance 28 March 2020 The Executive Mayor of the City of Johannesburg, Cllr Geoffrey Makhubo, today, 28 March 2020, visited several areas with the...

Media Statement12 March 2020No water shedding in Johannesburg Water Johannesburg Water has noted a WhatsApp message purported to be from the City of Johannesburg warning residents about daily water cuts. Residents of the City of Johannesburg are advised...

Media Statement4 March 2020Cosmo City Smart Meters Activation Meeting Johannesburg Water invites residents of Cosmo City EXT 09 & 10 to a meeting with the Councillor, to discuss the programme of activating the smart meters that have been installed in...

24 January 2020Media StatementNo embargo Hospital Hill reservoir’s maintenance to affect a large area in the South Johannesburg Water advises residents of the South that there will be major planned maintenance at Hospital Hill Reservoir’s from 20 - 24...

20 January 2020 Media Statement No embargo Hospital Hill reservoir’s maintenance to affect a large area in the South Johannesburg Water advises residents of the South that there will be major planned maintenance at Hospital Hill Reservoir’s from 20 - 24...

08 January 2020No embargoMAJOR BURST PIPE IN FOURWAYS Johannesburg Water teams are currently attending to a major burst that happened last night on William Nicol drive that is affecting supply to Craigavon, Fourways Gardens, Dainfern and part s of Kengies....

Media Statement 12 December 2019 Johannesburg Water scores BIG!! Johannesburg Water scooped three coveted accolades at the recent Rand Water Forum held at the Emperors Palace on 30 November 2019.The entity received three awards on the following...

Johannesburg Water scooped three accolades at the recent Rand Water Forum Awards held at Emperors Palace on 30 November 2019. The Entity received three awards for Operations and Maintenance for Metro, Best Metropolitan Municipality and Partnerships. The...

Jeppestown Sewer Pipe Replacement Phase 4 Jeppestown Sewer Pipe Replacement Phase 4 Johannesburg Water has undertaken a sewer pipe replacement project in Jeppestown to the value of just over R12 million. Residents of Jeppestown have been overwhelmed with...

JOHANNESBURG WATER IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS Media statement 31 October 2019 JOHANNESBURG WATER IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS All water prepaid customers across the City of Johannesburg are reminded about the new water...

RAND WATER RESTRICTS JOHANNESBURG WATER METERS 24 October 2019 Immediate Release Rand Water will be implementing stage 2 water supply restrictions in some of the areas in the City of Johannesburg mainly due to high demand. The normal expected equitable...

Eskom stage 2 load shedding 16 October 2019 Immediate Release Eskom stage 2 load shedding Eskom will be implementing stage 2 load shedding from 9am this morning,  Johannesburg Water (JW) would like to advise residents of the City of Johannesburg to check...

Major burst on the line supplying Linksfield Reservoir Media statement 30 September 2019 Major burst on the line supplying Linksfield Reservoir Residents of the below areas are advised of the burst on the mainline feeding the Linksfield Reservoir. We have...

Final Verification of smart water meters at Cosmo City 18 September 2019Media StatementResidents of Cosmo City are advised that the Joburg Water teams will be conducting final verification and quality check of all smart metres that have  already been...

Veld fire affects electricity supply to pumping stations Media Statement19 September 2019A veld fire was experienced last night – Wednesday: 18 September 2019; as a result the, ESKOM’s Snowden Substation was negatively impacted. The substation supplies...

Spring Season – a reminder of level 1 water restrictions Media statement04 September 2019As the country embrace the beginning of spring season which will lead to hot summer months soon, residents of the City of Johannesburg are reminded that level-1 water...

Joburg Water Invests In Lenasia To Improve Service Delivery   Joburg Water Invests In Lenasia To Improve Service Delivery 27 August 2019 Immediate release   Johannesburg Water is implementing key programmes in Lenasia to ensure sustainable...

Pipe Replacement Programme across the City Of Johannesburg 15 August 2019Media Statement – immediate releaseJohannesburg Water is a service-delivery oriented Entity which has identified key programmes to ensure delivery of reliable and quality services to...

#Talavera 05 August 2019 Immediate Release Please kindly note that the team currently finished draining the site of all the excess water. The team is working on ensuring that excavation is safe to work in. This they estimate should becompleted in two...

MAJOR BURST AT TALAVERA COMPLEX Media Statement 19 July 2019 Johannesburg Water advises in the Fourways area of a major burst on the 600mm main at the river behind Talavera complex in Fourways, a contractor has been appointed for the repairs and will...

Active Leak Detection Programme ACTIVE LEAK DETECTION PROGRAMME Johannesburg Water has an active leak detection programme that was approved as a part of a five year Water Demand Management strategy in August 2016. The aim of this strategy is to implement...

Joburg water upgrades water metre in Cosmo City 09 July 2019MEDIA STATEMENT Johannesburg Water advises residents of Cosmo City about a programme to change/upgrade the current water metres to new smart metres. Sakhikhaya Construction Company has been...

Rand Water planned maintenance wraps with minimal disruption 26 June 2019Release: ImmediateJohannesburg residents can breathe a sigh of relief after the 54-hour shut down for maintenance work on the B11 bulk supply line of Rand Water went by with minimum...

A City of Johannesburg Press Statement by the MMC for Environment and Infrastructure Services, Cllr Nico de Jager 26 June 2019 Release: Immediate Johannesburg residents can breathe a sigh of relief after the 54-hour shut down for maintenance work on the...

Rand Water planned maintenance 21 June 2019Friday, 21 June 2019, MMC Nico De Jager addressed a media conference at the Brixton Water Tower to discuss new interventions which have been put in place to ensure that Johannesburg is the...

RAND WATER MAJOR SHUTDOWN: DON’T PANIC Media Release20 June 2019Johannesburg Water advises all residents of the City of Johannesburg that Rand Water which is our bulk water supplier will be conducting maintenance on some of their main lines that will...

Rand Water Major Shutdown Media Release 18 June 2019 Johannesburg Water advises all residents of the City of Johannesburg that Rand Water which isour main bulk water supplier is planning a major shutdown that will affect all our reservoirs andtowers in...

Education and Awareness Compliance to Central Supplier Database for Local SMMES 22 May 2019 Immediate Release Johannesburg Water is conducting an education and awareness campaign for local Small, Medium and Micro-sized Enterprises (SMMEs) to register and...

Water Restrictions In Johannesburg 18 April 2019 Release: Immediate MMC of Environment, Infrastructure, and Service Delivery Cllr Nico De Jager would like to remind all residents if the City of Johannesburg that level 1 water restrictions in the City of...

Criminal Activities in Eldorado Park & Klipspruit West Hamper Service Delivery 04 April 2019 Immediate Release Joburg Water (JW) officials rendering service delivery have been exposed to criminal activities that are life threatening mainly in Eldorado...

UPGRADES OF PREPAID METERS 03 April 2019 Immediate Release According to the National Treasury and as per the National Water Policy, Municipalities across the country are no longer providing free basic water to all residents, but only to registered...

Load shedding impacts on service delivery 18 March 2019 Immediate Release Johannesburg Water (JW) would like to advise residents of the City of Johannesburg to check load shedding schedule for their respective arrears on the Eskom and City Power websites...

Investing in a capable and effective workforce 08 March 2019 Immediate release Johannesburg Water has a staff complement of just two and half thousand employees servicing seven regions of the City of Johannesburg. Staff development and training is part of...

Water supply challenges in Midrand 06 February 2019 Immediate Release There is a burst pipe on Mastiff road in Midrand that is affecting water supply to Industrial Park and Jukskei View. This relates to a river crossing that washed away last week Thursday...

1900 households now serviced in Zamimpilo Informal Settlement 29 January 2019 Release: immediate Today, 29 January 2019, the City of Johannesburg, through Johannesburg Water, handed over ablution facilities to the Zamimpilo Informal Settlement community,...