Media Statements

SERVICE PROVIDERS WARNED OF PROCUREMENT SCAM

SERVICE PROVIDERS WARNED OF PROCUREMENT SCAM

Media Statement: no embargo11 May 2021 SERVICE PROVIDERS WARNED OF PROCUREMENT SCAM Johannesburg Water (SOC) Ltd warns the public of fake letters of appointment resulting from tender adjudication, we advise for necessary precautions to be taken regarding...

read more
Water shortages in the Hursthill, Crosby and Brixton Area

Water shortages in the Hursthill, Crosby and Brixton Area

03 April 2021 Media Release Water shortages in the Hursthill, Crosby and Brixton Area Rand Water lost power supply earlier today at their raw water pump directly affecting bulk supply into the Johannesburg Water systems feeding Johannesburg, Soweto,...

read more
Shutdown to affect Midrand

Shutdown to affect Midrand

27 March 2021 Media Statement Shutdown to affect Midrand Rand Water will undertake urgent repairs on the pipeline that is leaking later today Saturday 27 March2021. The shutdown will start at 18h00 for the duration of 28hrs and will affect greater...

read more
Hursthill reservoir still in recovery mode

Hursthill reservoir still in recovery mode

23 March 2021 Media Statement Hursthill reservoir still in recovery mode Johannesburg Water advises residents of the City of Johannesburg that most of the reservoirs that are restricted have recovered except Hursthill reservoirs. The reservoirs are still...

read more
Water Restrictions in the City of Johannesburg

Water Restrictions in the City of Johannesburg

18 March 2021  Media Statement  Water Restrictions in the City of Johannesburg- updated Rand Water has indicated that their distribution network is currently under severe pressure whereby the water demand consistently exceeds the water supply.  The water...

read more
Water Restrictions in the City of Johannesburg

Water Restrictions in the City of Johannesburg

17 March 2021 Media Statement Water Restrictions in the City of Johannesburg Rand Water has indicated that their distribution network is currently under severe pressure whereby the water demand consistently exceeds the water supply.  The water Entity...

read more
Rand Water Meredale and Waterval reservoirs critically low

Rand Water Meredale and Waterval reservoirs critically low

03 March 2021Media StatementRand Water Meredale and Waterval reservoirs critically low After the unsuccessful G23/Q2 Shutdown that was carried out over the weekend, Rand Water recommissioned its infrastructure in order to restore water supply. During the...

read more
Rand Water Shutdown

Rand Water Shutdown

02 March 2021 Media Statement Rand Water shutdown The Rand Water shutdown which was meant to replace the 800mm main valve and bypass valve on the cross connection of the G23 and Q2 pipelines was not successful. This is due to the faulty main isolating...

read more
Customer satisfaction survey 2021

Customer satisfaction survey 2021

22 February 2021 Media Statement Customer satisfaction survey 2021 Johannesburg Water is conducting its annual Customer Satisfaction Survey from March 2021 in all the regions of the City of Johannesburg.The Customer Satisfaction Survey is carried out for...

read more
Collapsed sewer pipe in Noordwyk

Collapsed sewer pipe in Noordwyk

15 February 2021 Media Statement Collapsed sewer pipe in Noordwyk Residents of Noordwyk, Country View and Blue Valley are advised that Johannesburg Water is aware of the sewer flowing into the stream as a result of a pipe that has collapsed. This matter...

read more
JHB North shortages

JHB North shortages

JOHANNESBURG WATER IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS CLICK TO DOWNLOAD STATEMENT>>>JHB North shortages 21 December 2020

read more
EMERGENCY REPAIRS TO PIPELINE

EMERGENCY REPAIRS TO PIPELINE

05 December 2020 Media Statement EMERGENCY REPAIRS TO PIPELINE Our bulk water supplier Rand Water has scheduled a 33hours emergency shutdown to replace a faulty and leaking valve, this operation will commence today Saturday 5 December from 14h00 to Sunday...

read more
Cleaning of Honeydew Reservoir

Cleaning of Honeydew Reservoir

Water Interruptions    30 November 2020 Media Statement Cleaning of Honeydew Reservoir Johannesburg Water would like to inform all receiving their water supply from Honeydew reservoir and that our teams will be cleaning the Honeydew Reservoir...

read more
A technical glitch with the vending system

A technical glitch with the vending system

  Media Statement   16 November 2020   A technical glitch with the vending system Johannesburg Water delivers water and sanitation services to over 5million residents in the seven regions of the City of Johannesburg. The Entity provides free 6...

read more
Cleaning of Berea Reservoir

Cleaning of Berea Reservoir

12 November 2020  Media Statement  Cleaning of Berea Reservoir Johannesburg Water would like to inform residents of Berea, Hillbrow, and surrounding areas that our teams will be cleaning the Berea Reservoir from 16 -27 November 2020. The cleaning process...

read more
Water shortages in Ferndale – 11 November 2020

Water shortages in Ferndale – 11 November 2020

11 November 2020 Media Statement  #Water shortages in Ferndale On Sunday, 8th November 2020, there was a major burst pipe in Pine street, Ferndale affecting water supply in the area. The burst pipe was repaired and restoration of water commenced early...

read more
Hursthill reservoir technical challenges

Hursthill reservoir technical challenges

02 November 2020 Media Statement Hursthill reservoir technical challenges Johannesburg Water Hursthill Reservoir is still battling to fully recover from the power failure that affected our bulk supplier Rand Water which impacted many areas in the South to...

read more
Fake General Worker and Driver Positions

Fake General Worker and Driver Positions

28 October 2020  Media Statement  Fake General Worker and Driver Positions   Johannesburg Water warns the public about a scammer offering job seekers fake General Worker and Driver positions from the entity. The scammer, claiming to be from...

read more
WARD 120 WATER SUPPLY CHALLENGES UPDATE

WARD 120 WATER SUPPLY CHALLENGES UPDATE

132 WARD 120 WATER SUPPLY CHALLENGES UPDATE 18 September 2020  WARD 120 WATER SUPPLY CHALLENGES UPDATE Johannesburg Water and City of Johannesburg officials held a meeting with Community leaders of Ward 120 at Region G offices with the sole aim of...

read more
JOHANNESBURG RESIDENTS URGED TO USE WATER SPARINGLY

JOHANNESBURG RESIDENTS URGED TO USE WATER SPARINGLY

Johannesburg residents urged to use water sparingly Media statement 16 September 2020 Johannesburg residents urged to use water sparingly As the country embraces the beginning of the spring season which leads to hot summer days, residents of the City of...

read more
FAKE NEWS ON SOCIAL MEDIA CAUSE UNNECESSARY PANIC

FAKE NEWS ON SOCIAL MEDIA CAUSE UNNECESSARY PANIC

FAKE NEWS ON SOCIAL MEDIA CAUSE UNNECESSARY PANIC Media Statement 12 September 2020 FAKE NEWS ON SOCIAL MEDIA CAUSE UNNECESSARY PANIC Johannesburg Water has noted with concern an old statement issued in 2018 that is making the rounds on WhatsApp about a...

read more
LOAD SHEDDING AFFECTS WATER SUPPLY

LOAD SHEDDING AFFECTS WATER SUPPLY

Load shedding affects water supply    03 September 2020 Immediate Release Load shedding affects water supply  Johannesburg Water would like to advise residents of the City of Johannesburg to check  load shedding schedule for their respective...

read more
JW IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS

JW IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS

JOHANNESBURG WATER IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS Media statement 1 September 2020 JOHANNESBURG WATER IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS All water prepaid customers across the City of Johannesburg are reminded about the new water...

read more
JOBURG WATER LADIES CELEBRATE WOMEN’S MONTH IN STYLE

JOBURG WATER LADIES CELEBRATE WOMEN’S MONTH IN STYLE

Joburg Water ladies celebrate Women's Month in style JOHANNESBURG: Working in overalls might seem unglamorous but the ladies employed as plumbers and artisans within Johannesburg Water are determined to change that mindset through their Overalls &...

read more
NEWLANDS HOMESTEAD SEWER UPGDRAE PHASE 2

NEWLANDS HOMESTEAD SEWER UPGDRAE PHASE 2

NEWLANDS HOMESTEAD SEWER UPGDRAE PHASE 2 Johannesburg Water (JW) will be implementing a Sewer Upgrade Project in Newlands Homestead. This is a continuation of the project that was implemented in 2019 in ward 86. The objective of the project is alleviate...

read more
CLOSURE OF JOHANNESBURG WATER SITES – 06 JULY 2020

CLOSURE OF JOHANNESBURG WATER SITES – 06 JULY 2020

06  July 2020 Closure of Johannesburg Water sites The Johannesburg Water Head office and its adjacent office building, Swiss House which houses the mini call centre as well as the Randburg Depot are closed due to positive Covid-19 cases from employees who...

read more
RECURRING PIPE BURSTS IN FOURWAYS  – 19 JUNE 2020

RECURRING PIPE BURSTS IN FOURWAYS – 19 JUNE 2020

 Media statement Recurring pipe bursts in Fourways 19 June 2020 Residents in the Fourways areas are asked to please take note that we are aware of the intermitted water supply problems in the Fourways area, that are caused by recurring pipe bursts on...

read more
CAUTION ON WATER QUALITY IN SCHOOLS TANKS AND PIPELINES

CAUTION ON WATER QUALITY IN SCHOOLS TANKS AND PIPELINES

29 May 2020 Immediate ReleaseCAUTION ON WATER QUALITY IN SCHOOLS TANKS AND PIPELINES South Africa has been on lockdown for more than two months and water quality deteriorates over a period if not utilized frequently.  It is in this spirit that...

read more
04 MAY 2020 – MIDRAND MAJOR OUTAGE

04 MAY 2020 – MIDRAND MAJOR OUTAGE

MIDRAND MAJOR OUTAGE 04 May 2020 Johannesburg Water advises residents of Greater Midrand of the emergency major shutdown from tomorrow night Tuesday 05 May 2020 at 22h00  and will last until Wednesday 06 May 2020 at 19h00. This is a necessary repair that...

read more
CITY OF JOHANNESBURG INTRODUCES WEB LINK BILLING

CITY OF JOHANNESBURG INTRODUCES WEB LINK BILLING

      15 April 2020 Release immediately   City of Johannesburg introduces web link billing (sms notification) for municipal statements during covid-19 lockdown period     ​The City of Johannesburg is pleased to inform its customers that municipal...

read more
MAYOR MAKHUBO DECRIES ABUSE OF PERMITS

MAYOR MAKHUBO DECRIES ABUSE OF PERMITS

Mayor Makhubo decries abuse of Permits 03 April 2020 The Executive Mayor of the City of Johannesburg, Cllr Geoffrey Makhubo, today, 03 April 2020, joined the Johannesburg Metropolitan Police Department (JMPD) at two road side check operations which were...

read more
NO WATER SHEDDING IN JOHANNESBURG WATER

NO WATER SHEDDING IN JOHANNESBURG WATER

Media Statement12 March 2020No water shedding in Johannesburg Water Johannesburg Water has noted a WhatsApp message purported to be from the City of Johannesburg warning residents about daily water cuts. Residents of the City of Johannesburg are advised...

read more
COSMO CITY SMART METERS ACTIVATION MEETING

COSMO CITY SMART METERS ACTIVATION MEETING

Media Statement4 March 2020Cosmo City Smart Meters Activation Meeting Johannesburg Water invites residents of Cosmo City EXT 09 & 10 to a meeting with the Councillor, to discuss the programme of activating the smart meters that have been installed in...

read more
MAJOR BURST PIPE IN FOURWAYS

MAJOR BURST PIPE IN FOURWAYS

08 January 2020No embargoMAJOR BURST PIPE IN FOURWAYS Johannesburg Water teams are currently attending to a major burst that happened last night on William Nicol drive that is affecting supply to Craigavon, Fourways Gardens, Dainfern and part s of Kengies....

read more
JOHANNESBURG WATER SCORES BIG!!

JOHANNESBURG WATER SCORES BIG!!

Media Statement 12 December 2019 Johannesburg Water scores BIG!! Johannesburg Water scooped three coveted accolades at the recent Rand Water Forum held at the Emperors Palace on 30 November 2019.The entity received three awards on the following...

read more
JW SCOOPS THREE AWARDS AT THE RAND WATER FORUM AWARDS

JW SCOOPS THREE AWARDS AT THE RAND WATER FORUM AWARDS

Johannesburg Water scooped three accolades at the recent Rand Water Forum Awards held at Emperors Palace on 30 November 2019. The Entity received three awards for Operations and Maintenance for Metro, Best Metropolitan Municipality and Partnerships. The...

read more
Jeppestown Sewer Pipe Replacement Phase 4

Jeppestown Sewer Pipe Replacement Phase 4

Jeppestown Sewer Pipe Replacement Phase 4 Jeppestown Sewer Pipe Replacement Phase 4 Johannesburg Water has undertaken a sewer pipe replacement project in Jeppestown to the value of just over R12 million. Residents of Jeppestown have been overwhelmed with...

read more
Rand Water restricts Johannesburg Water meters

Rand Water restricts Johannesburg Water meters

RAND WATER RESTRICTS JOHANNESBURG WATER METERS 24 October 2019 Immediate Release Rand Water will be implementing stage 2 water supply restrictions in some of the areas in the City of Johannesburg mainly due to high demand. The normal expected equitable...

read more
Eskom stage 2 load shedding

Eskom stage 2 load shedding

Eskom stage 2 load shedding 16 October 2019 Immediate Release Eskom stage 2 load shedding Eskom will be implementing stage 2 load shedding from 9am this morning,  Johannesburg Water (JW) would like to advise residents of the City of Johannesburg to check...

read more
Major Burst on the Line Supplying Linksfield Reservoir

Major Burst on the Line Supplying Linksfield Reservoir

Major burst on the line supplying Linksfield Reservoir Media statement 30 September 2019 Major burst on the line supplying Linksfield Reservoir Residents of the below areas are advised of the burst on the mainline feeding the Linksfield Reservoir. We have...

read more
Final Verification of smart water meters at Cosmo City

Final Verification of smart water meters at Cosmo City

Final Verification of smart water meters at Cosmo City 18 September 2019Media StatementResidents of Cosmo City are advised that the Joburg Water teams will be conducting final verification and quality check of all smart metres that have  already been...

read more
Veld fire affects electricity supply to pumping stations

Veld fire affects electricity supply to pumping stations

Veld fire affects electricity supply to pumping stations Media Statement19 September 2019A veld fire was experienced last night – Wednesday: 18 September 2019; as a result the, ESKOM’s Snowden Substation was negatively impacted. The substation supplies...

read more
Spring Season – a reminder of level 1 water restrictions

Spring Season – a reminder of level 1 water restrictions

Spring Season – a reminder of level 1 water restrictions Media statement04 September 2019As the country embrace the beginning of spring season which will lead to hot summer months soon, residents of the City of Johannesburg are reminded that level-1 water...

read more
Pipe Replacement Programme Across The City Of Johannesburg

Pipe Replacement Programme Across The City Of Johannesburg

Pipe Replacement Programme across the City Of Johannesburg 15 August 2019Media Statement – immediate releaseJohannesburg Water is a service-delivery oriented Entity which has identified key programmes to ensure delivery of reliable and quality services to...

read more
#Talavera 

#Talavera
 

#Talavera 05 August 2019 Immediate Release Please kindly note that the team currently finished draining the site of all the excess water. The team is working on ensuring that excavation is safe to work in. This they estimate should becompleted in two...

read more
Media statement – Major burst at Talavera complex

Media statement – Major burst at Talavera complex

MAJOR BURST AT TALAVERA COMPLEX Media Statement 19 July 2019 Johannesburg Water advises in the Fourways area of a major burst on the 600mm main at the river behind Talavera complex in Fourways, a contractor has been appointed for the repairs and will...

read more
Active Leak Detection Programme

Active Leak Detection Programme

Active Leak Detection Programme ACTIVE LEAK DETECTION PROGRAMME Johannesburg Water has an active leak detection programme that was approved as a part of a five year Water Demand Management strategy in August 2016. The aim of this strategy is to implement...

read more
Joburg water upgrades water metre in Cosmo City

Joburg water upgrades water metre in Cosmo City

Joburg water upgrades water metre in Cosmo City 09 July 2019MEDIA STATEMENT Johannesburg Water advises residents of Cosmo City about a programme to change/upgrade the current water metres to new smart metres. Sakhikhaya Construction Company has been...

read more
Environment and Infrastructure Services 

Environment and Infrastructure Services
 

A City of Johannesburg Press Statement by the MMC for Environment and Infrastructure Services, Cllr Nico de Jager 26 June 2019 Release: Immediate Johannesburg residents can breathe a sigh of relief after the 54-hour shut down for maintenance work on the...

read more
Rand Water Planned Maintenance 

Rand Water Planned Maintenance
 

Rand Water planned maintenance 21 June 2019Friday, 21 June 2019, MMC Nico De Jager addressed a media conference at the Brixton Water Tower to discuss new interventions which have been put in place to ensure that Johannesburg is the...

read more
Rand water major shutdown don’t panic

Rand water major shutdown don’t panic

RAND WATER MAJOR SHUTDOWN: DON’T PANIC Media Release20 June 2019Johannesburg Water advises all residents of the City of Johannesburg that Rand Water which is our bulk water supplier will be conducting maintenance on some of their main lines that will...

read more
Rand Water Major Shutdown 

Rand Water Major Shutdown
 

Rand Water Major Shutdown Media Release 18 June 2019 Johannesburg Water advises all residents of the City of Johannesburg that Rand Water which isour main bulk water supplier is planning a major shutdown that will affect all our reservoirs andtowers in...

read more
Education and Awareness Compliance

Education and Awareness Compliance

Education and Awareness Compliance to Central Supplier Database for Local SMMES 22 May 2019 Immediate Release Johannesburg Water is conducting an education and awareness campaign for local Small, Medium and Micro-sized Enterprises (SMMEs) to register and...

read more
Water Restrictions In Johannesburg

Water Restrictions In Johannesburg

Water Restrictions In Johannesburg 18 April 2019 Release: Immediate MMC of Environment, Infrastructure, and Service Delivery Cllr Nico De Jager would like to remind all residents if the City of Johannesburg that level 1 water restrictions in the City of...

read more
Criminal Activities in Eldorado 

Criminal Activities in Eldorado
 

Criminal Activities in Eldorado Park & Klipspruit West Hamper Service Delivery 04 April 2019 Immediate Release Joburg Water (JW) officials rendering service delivery have been exposed to criminal activities that are life threatening mainly in Eldorado...

read more
Upgrades of Prepaid Meters 

Upgrades of Prepaid Meters
 

UPGRADES OF PREPAID METERS 03 April 2019 Immediate Release According to the National Treasury and as per the National Water Policy, Municipalities across the country are no longer providing free basic water to all residents, but only to registered...

read more
Load shedding impacts on service delivery

Load shedding impacts on service delivery

Load shedding impacts on service delivery 18 March 2019 Immediate Release Johannesburg Water (JW) would like to advise residents of the City of Johannesburg to check load shedding schedule for their respective arrears on the Eskom and City Power websites...

read more
Investing in a capable and effective workforce

Investing in a capable and effective workforce

Investing in a capable and effective workforce 08 March 2019 Immediate release Johannesburg Water has a staff complement of just two and half thousand employees servicing seven regions of the City of Johannesburg. Staff development and training is part of...

read more
Water supply challenges in Midrand

Water supply challenges in Midrand

Water supply challenges in Midrand 06 February 2019 Immediate Release There is a burst pipe on Mastiff road in Midrand that is affecting water supply to Industrial Park and Jukskei View. This relates to a river crossing that washed away last week Thursday...

read more
Households now serviced in Zamimpilo Informal Settlement

Households now serviced in Zamimpilo Informal Settlement

1900 households now serviced in Zamimpilo Informal Settlement 29 January 2019 Release: immediate Today, 29 January 2019, the City of Johannesburg, through Johannesburg Water, handed over ablution facilities to the Zamimpilo Informal Settlement community,...

read more