Water shortages in Ferndale – 11 November 2020

11 November 2020

Media Statement 

#Water shortages in Ferndale

On Sunday, 8th November 2020, there was a major burst pipe in Pine street, Ferndale affecting water supply in the area. The burst pipe was repaired and restoration of water commenced early Monday morning.  Another burst pipe occurred in Pretoria street in the Randburg CBD on Monday 9 November 2020 and was repaired by the end of the day. After the water was restored on Monday Johannesburg Water received reports of no water in a couple of streets and currently, the team is onsite investigating and exploring all possibilities of the cause of no water.

The team has traced all the operated valves from Monday and all the zone valves within the system and they are operating as normal. We have now gone back to the  Kensington B reservoir, where we know there is water and Operate the outlet valve (slowly) and see how the system reacts. We would then do fault finding (process of elimination) along the bulk supply line (600mm diameter) with each connection, valve and fire hydrant.

There are currently 5 water tanks placed in the area: Pine x2, Long x1, Basil x1 and St James x1.

We are placing additional tanks: Pine x1, Long x1, West x1 and Dover x2. In total we will have 10 tanks in the affected area.

There is currently no estimated time of restoration.

We apologise for the inconvenience caused and residents can follow updates from our social media pages.


For media inquiries:

Isaac Dhludhlu

Manager: Communications and Marketing

Tel: 011 688 1577  

Email: [email protected]