We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise that you frequently visit this page for updated/changes to our policy.
What user data we Collect
- Customer IP Address
- GPS Location
- Visitor activity on the website
- Customer Contact Details
- Customer Address
- Customer Geographical Location
Why we collect your data
We collect your data on the “notify me” page for the following reasons:
- To keep you informed of our services
- To keep you updated on service disruptions in the area you reside in
- To keep you updated on planned service disruptions in the area you reside in
We also collect your data for the following reasons:
- To better understand your needs
- To provide you with information we think you will find interesting
- To customize our website according to your online behavior and personal preferences.
*The data collected is for statistical analysis and will be completely removed from our system once the data has been analyzed.
Safeguarding and Securing the data
Johannesburg Water SOC Ltd is committed to securing your data and keeping it confidential. Johannesburg Water SOC Ltd has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
*Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
Links to other websites
Restricting the collection of your personal data
Should you at any point wish to restrict the use and collection of your personal data, you can achieve this by doing the following:
- When filling out the forms on the website, make sure to check if there is a box which you can leave unchecked if you don’t want to disclose your personal information.
- If you have already agreed to share your information with us, feel free to contact us via email [email protected] ,and we will be more than happy to change this for you
Johannesburg Water SOC Ltd will not lease, lease or distribute your personal information to any third party unless we have your permission